Terms & Conditions

General
Terms and conditions for Atelier Romy Ltd. Registered address: 32 High Street, Brightlingsea, Essex, CO7 0AG UK. Atelier Romy Ltd is our trading name. For the purpose of these terms and conditions of website use, Atelier Romy Ltd means atelierromy.com

These terms and conditions govern your use of the site and purchase of goods and services from the site. By continuing to access the atelierromy.com site you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. A regular visit to this page will ensure awareness of any future changes. Your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.

2. Terms of sale
By placing an order, you are offering to purchase a product on and are therefore subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

3. Contract
No contract will exist between you and Atelier Romy Ltd for the sale of any product unless and until Atelier Romy Ltd has accepted your order with confirmation that it has been dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Atelier Romy sends an order dispatched email, and payment is taken from your credit or debit card. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

4. Pricing, payment and deliveries
The prices payable for ordered goods are as set out in our website. All prices are inclusive of VAT. Delivery costs are additional being clearly displayed where applicable and are included in the total cost. Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.

5. Returns
Goods purchased from this site may be returned within 28 days of purchase if you are not completely happy with the product. This does not affect your statutory rights. Earrings will not be accepted for return under any circumstances, for health reasons. Returns will only be accepted when returned in their original condition, with the sticker still safely secured.

6. Privacy Policy
Our privacy policy can be found at Privacy & Security (below). By consenting to these terms and conditions, you acknowledge and agree to be bound by the terms of our privacy policy.

7. Limitations of liability
So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the site (including the reliance upon any information contained on it).

8. Governing law
These terms and conditions will be governed by and construed in accordance with English law. You and Atelier Romy irrevocably submit to the non-exclusive jurisdiction of the English court.

9. Intellectual property
The entire content of the website, including all jewellery design, copyright, trademarks and other intellectual property rights it contains, including the use of the name Atelier Romy is the sole property of Atelier Romy Ltd and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

10. Access
Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

11. Entire agreement
These terms and conditions set out the entire agreement between you and Atelier Romy in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.

Privacy & Security

Your Privacy
At Atelier Romy we are committed to maintaining your privacy. All the information collected on our site will remain private and will not be disclosed to any third parties. Any personal data provided by you will be used to solely fulfil your order or to answer any queries you have. All of your information will be solely restricted to our offices. If you have subscribed to our newsletter, this will be sent to you from time to time with information about our products, services, promotions and special offers.

If you have any queries about the way in which your information is being collected or used which are not answered by this privacy policy, please write to us at:

Customer Care
Atelier Romy
PO BOX 74061
LONDON W11 9GQ UK

2. Requested Information
We will ask for essential information for the purpose of placing an order, or subscribing to our newsletter. If you do not wish to receive email newsletters simply unsubscribe from the email at any time by logging into your account and selecting the email notification option. Alternatively email us at romy@atelierromy.com

To process an order, we will require a delivery address and your credit card number and expiry date, plus any security details that the credit card processor may require. When you shop at our website we use a 128-bit ssl encrypted secure internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet.

3. Your Consent
By continuing to access the atelierromy.com site you are accepting and consenting to the practices described in this privacy policy and the terms and conditions. Future changes, if any, will be published here with notification to customers where appropriate. Continued use of our website will signify that you agree to any such changes.